Location: Remote (US or UK citizens only) or Seattle, WA
Salary Range: $90,000 - $120,000
We have a competitive benefits package that includes: Paid time off, medical, dental and vision insurance options, 401(k), education stipend, technology stipend, remote and work from anywhere policies, maternity and paternity leave, and participation in our annual Catchyfest.
Catchy, the leading developer marketing agency, seeks a highly skilled Technical Writer to join our team. The ideal candidate will have a minimum of 5 years of experience in technical writing, with a focus on API documentation, and possess a deep understanding of modern tools and methodologies for managing and producing technical documentation
If you are a seasoned Technical Writer with a passion for crafting exceptional API documentation and have a deep understanding of the best tools and practices in the field, we would love to hear from you.
What You Will Do
- Collaborate with development teams, product managers, and subject matter experts to gather information and understand complex technical concepts related to APIs.
- Create and maintain high-quality documentation, including tutorials, guides, API reference docs, and other technical materials, ensuring accuracy, clarity, and consistency.
- Develop a deep understanding of the APIs and their functionality to accurately communicate their features, capabilities, and best practices to developers and users.
- Identify and fill documentation gaps by conducting independent research, interviews, and hands-on exploration of the APIs.
- Proactively engage with development teams to ensure timely updates and revisions to the documentation based on API changes and enhancements.
- Implement best practices and style guides to maintain a consistent tone, structure, and format across all technical documentation.
- Stay up to date with industry standards and trends in API documentation, and recommend improvements and new approaches for enhancing the documentation process.
- Collaborate with internal stakeholders to ensure documentation aligns with branding, marketing messaging, and overall company goals.
- Assist in the development and maintenance of documentation infrastructure, tools, and workflows, exploring and implementing the best options for managing and maintaining technical documentation.
- Mentor and provide guidance to junior technical writers, sharing knowledge and best practices to promote professional growth within the team.
What You Will Bring
- Bachelor's degree in Technical Communication, Computer Science, or a related field.
- Minimum of 5 years of experience as a Technical Writer, with a focus on API documentation.
- Strong knowledge of APIs and experience writing tutorials, guides, and API reference docs.
- Familiarity with modern tools and platforms for managing, maintaining, and producing detailed technical documentation (e.g., Swagger, Git, Markdown, Jekyll, Sphinx, Read the Docs, etc.).
- Experience working with API providers and managing API documentation throughout the product lifecycle.
- Excellent written and verbal communication skills, with the ability to effectively convey complex technical information to diverse audiences.
- Attention to detail and a commitment to producing accurate, high-quality documentation.
- Ability to work independently and efficiently in a fast-paced, deadline-driven environment.
- Strong organizational skills and the ability to prioritize and manage multiple projects simultaneously.
- Proven experience in driving continuous improvement in documentation processes and workflows.
- Experience mentoring and providing guidance to junior team members is a plus.
Who We Are
We build, grow, and manage marketing programs for the world’s largest technology platforms. For over 12 years, we've helped our clients engage integrated ecosystems of developers, partners, and customers to extend the usage of their products and services.
Our Core Values
Collaborative. We put people first and elevate others - from our people to our clients and partners.
Inclusive. We embrace diversity in our people, our clients, and in our thinking.
Fluid. We adopt a flexible mindset and embrace new challenges and opportunities.
Accountable. We stand for each other and for our work.
To apply, please submit your resume, cover letter, and any relevant project management certifications to firstname.lastname@example.org. Note that only shortlisted candidates will be contacted for further consideration.